Procter & Gamble has partnered with Tungsten Network to offer several Purchase Order Services (PO Services) to different sets of suppliers. Scroll down to see what services are available and if they’re available for you.
Procter & Gamble has partnered with Tungsten Network to offer PO Convert to Web Form suppliers
PO Convert allows portal users to easily review, accept, and then convert purchase orders into e-invoices at the click of a button.
Download the PO Convert user guide here
PO Validation is a data matching process to ensure adherence to buyer rules. It is designed to improve the invoice matching process between POs and invoices. Tungsten will validate invoices against POs to ensure:
PO Validations are automatically applied. If your invoice fails because of PO validation you will be notified with the reason and how to correct it.
I have received an order from Procter & Gamble, but I cannot see this on the Tungsten Portal. What should I do?
Firstly, check that the P&G entity you have received the order from is in scope for e-invoicing with Tungsten. If the order has recently been issued, try checking the portal again in a few hours. If you still cannot see your PO, please log-in to your account and raise a support ticket providing a copy of the order you have received.
If your P&G customer is not in scope for e-invoicing, please continue to send invoices in the normal way. Check here – P&G Account Finder.
I have just registered for Tungsten Network, will PO Convert work straightway?
For P&G suppliers, POs will start to appear on the portal between 24-48 hours from the activation of your Tungsten account. Please continue to check the ‘My POs’ section of the portal. If you are expecting a PO but after 48 hours still cannot see it on the portal, please contact Tungsten Support by raising a ticket. If you can see a PO on the portal, you will be able to use the convert functionality.
How will I know when a PO is available for PO Convert on the Tungsten portal?
As shown in the help video and PDF guide, you can check the “My POs’” section of your Tungsten portal account. Please make sure that you select a date range to be able to capture the PO creation date.
If you would like to receive email notifications when a new PO is showing on your account, you can set this up by adding a recipient/contact name in Alerts in “Your Account” -> Alerts & Notifications -> Invoices -> Select available contacts and move it to the right box -> Click Save.
What if I do not have a PO from P&G?
P&G’s policy is to issue a Purchase Order for all orders of goods and services, with very limited exceptions. If you have been asked to deliver goods or services to P&G without receiving an order, your account configuration may need to be changed to enable non-PO invoicing. Please contact Tungsten by raising a support ticket.
P&G requires a valid P&G contact email address for transactions that does not have a PO.
Do I need to change the PO details?
No. PO Convert is specifically designed so that key information from the PO is pre-populated on the invoice, so you don’t have to spend time keying it in. (These fields include PO number, description, quantity, unit of measure).
Can I add an attachment to my invoice when using PO Convert?
Yes, you can, and in certain situations you will specifically asked to. P&G is happy to accept attachments that do not exceed 5MB. If you need help, please contact Tungsten Support by logging a ticket via your Tungsten account.
What if I make a partial delivery to P&G?
Tungsten PO Convert allows you to adjust the invoice quantities to match your partial delivery to P&G. In the event of partial shipments, suppliers can use PO Convert multiple times for a single PO.
The Tungsten portal provides simple tracking of any previous invoices generated via PO Convert – this means you can be sure about remaining quantities to invoice.
You have unique challenges and requirements. Arrange a call to find out how we can help automate your specific processes.