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As part of GSK's Procure-to-Pay strategy that started a few years ago, GSK Vaccines has been moving to electronic invoicing in order to receive 100% of its incoming invoices via e-invoicing.
As we are partnering with Tungsten Network to facilitate your transition to e-invoicing, responsibilities regarding support to suppliers have been split between Tungsten Network and GSK Vaccines.
It is in your interest to follow the guidelines below to ensure a smooth transition.
Remember: Once live, you are strongly encouraged to anticipate the processing of your invoices by checking if POs are available and make sure you fully understand how to submit invoices. This will avoid delays in issuing your invoices at the requested date as well as payment.
How to contact Tungsten Network?
Please click on this link, Help and Support.
– Making your POs available on Tungsten Network portal
– Ensuring your e-invoices are available in our accounting system
– Answering additional queries about invoice status (invoice status is available on the Tungsten Network portal)
– Collect any complaints from suppliers regarding Tungsten Network support
How to contact GSK Vaccines
Please, DO NOT contact Procurement for queries listed above, they are not the right persons to answer your enquiries.
The most efficient way for a fast and accurate answer is to contact our Finance call center (Finance Services).
|By email||[email protected]|
|By Phone||Following local phone numbers are available:|
|Belgium||+32 10 85 52 50|
|France||+33 3 27 28 66 40|
|Canada||+1 450 978 3897|
|USA||+1 450 978 3897|
|Hungary||+36 28 52 96 00|
|Germany||+49 351 456 14 701|
|Singapore||+65 64 96 32 00|
|Italy||+39 0577 245 011|
|Netherlands||+31 20 564 0250|